Seasonal Stock & Customer Experience Associate - Flexible

Five Below Inc; Lowell (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

Five Below is seeking team members to greet customers, provide product knowledge, and drive sales in a fast-paced retail environment. You will assist with checkouts, answer questions, and help customers find items while promoting store events.

The role emphasizes friendly, professional service, willingness to learn, and the ability to work a flexible schedule, including evenings and weekends. Five Below offers an inclusive, energetic workplace and opportunities for growth.

Qualifications

• 16 years old or older, eligible to work in the U.S.
• Flexible schedule availability.
• Comfortable with technology (computers, cash registers, handheld/mobile devices).
• Good communicator with customers.
• Able to handle customer interactions professionally.
• Basic information-gathering skills for problem solving.
• Willing to learn procedures via on-the-job training.

Responsibilities

• Greet and assist customers promptly; acknowledge and help multiple customers efficiently.
• Understand and meet customer needs with product knowledge and recommendations.
• Engage in suggestive selling and stay informed on product availability.
• Promote store events and promotions to drive sales.
• Resolve customer concerns; offer exchanges when possible.
• Communicate needs to management about restocking and feedback.
• Support team goals and contribute to a positive work environment.

Skills

Communication

Flexible schedule

Tech-savvy

Customer service

Professional conduct

Problem solving

Willingness to learn

Job description

Five Below is seeking team members to greet customers, provide product knowledge, and drive sales in a fast-paced retail environment. You will assist with checkouts, answer questions, and help customers find items while promoting store events.

The role emphasizes friendly, professional service, willingness to learn, and the ability to work a flexible schedule, including evenings and weekends. Five Below offers an inclusive, energetic workplace and opportunities for growth.