Seasonal Ski Boot Fitting & Rental Technician

Angel Fire Resort; Angel Fire (NM); On-site; USD 19,000 - 25,000; Full time

Job summary

Angel Fire Resort is seeking an enthusiastic Boot Rental Technician for the winter season at the Slopeside Ski Shop. You will fit guests with boots, educate on equipment use, and ensure proper check-in and storage of rentals. Strong customer service and attention to detail are essential in a fast-paced, team environment.

Typical shift is 8am-5pm, with a start date in early December. This indoor position requires regular attendance, the ability to lift up to 50 lbs, and a willingness to work

Qualifications

• Previous customer service experience

Responsibilities

• Responds to guests in a courteous and efficient manner.
• Answers questions concerning cost of items, features of items, resort activities, hours of operation, weather conditions, etc.
• Ensures that guests accurately complete the waiver of liability and rental forms.
• Selects proper boot rentals for guests based on their needs.
• Checks in returned rental equipment and inspects for damage.
• Tracks, stores, and maintains the organization of tools, parts, and inventory.
• Works with power tool.
• Maintains cleanliness of the shop and proper storage of all equipment.
• Repairs and maintains rental fleet.
• Appropriately handles complaints and resolves grievances to ensure guest satisfaction.
• Assists customers with electronic storage lockers when necessary.
• Assists Manager in special projects and facility maintenance.

Skills

Customer service

Job description

Angel Fire Resort is seeking an enthusiastic Boot Rental Technician for the winter season at the Slopeside Ski Shop. You will fit guests with boots, educate on equipment use, and ensure proper check-in and storage of rentals. Strong customer service and attention to detail are essential in a fast-paced, team environment.

Typical shift is 8am-5pm, with a start date in early December. This indoor position requires regular attendance, the ability to lift up to 50 lbs, and a willingness to work