Seasonal Shift Leader: Lead, Train & Boost Sales

Minis; Visalia (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

MINISO USA in Visalia, CA is seeking a Shift Leader to assist the Store Manager with daily operations, supervise staff, and deliver exceptional customer service.

You will train associates, manage cash handling, merchandising, opening/closing, and drive loyalty program participation, while upholding store standards and safety.

This role requires a proactive, energetic approach and a commitment to achieving KPIs in a fast-paced retail environment.

Qualifications

• 1+ years of experience as a keyholder or shift leader in retail.
• Willingness to travel between store locations.
• Basic knowledge of retail operations and POS systems.

Responsibilities

• Lead by example to drive sales, meet store KPI goals, and exceed customer expectations.
• Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register.
• Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising.
• Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates.
• Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures.
• Be empowered to resolve customer concerns professionally and elevate issues to Store Manager when necessary.
• Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss.
• Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Participate in store promotions and sales events to support overall business objectives.

Skills

Leadership

Interpersonal skills

Conflict resolution

Multitasking

POS systems

Customer engagement

Travel between store locations

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS software

Job description

MINISO USA in Visalia, CA is seeking a Shift Leader to assist the Store Manager with daily operations, supervise staff, and deliver exceptional customer service.

You will train associates, manage cash handling, merchandising, opening/closing, and drive loyalty program participation, while upholding store standards and safety.

This role requires a proactive, energetic approach and a commitment to achieving KPIs in a fast-paced retail environment.