Seasonal Server - Holiday Hospitality & Upsell

Lakehouse-Hotel-and-Resort-

San Marcos (CA)

On-site

USD 19,000 - 27,000

Part time

24 hours ago
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Benefits offered by this job

Medical and Dental Insurance
Vision and Life Insurance
Company matching 401(k) program
Employee Referral Compensation
FREE green fees & range balls
Employee discounts on food, drink,Mer…
Discounts at Belmont Park - 4 FREE R…

Job summary

The Lakehouse Resort is seeking a Seasonal Server at Brickmans to represent our restaurant during the holidays, when events fill the dining room with festive gatherings. You will greet guests, take orders, input into POS, upsell seasonal offerings, and maintain sparkling tables and polished silverware while delivering warm, attentive hospitality.

This part-time, non-exempt role requires at least 6 months of server experience, the ability to stand for long periods, and availability nights,

Qualifications

  • At least 6 months of server experience preferred.
  • Must be organized and able to multi-task.
  • Energetic, positive attitude and ability to work well under pressure in a fast-paced team environment.
  • Able to communicate with individuals from different backgrounds.
  • Able to learn the menu thoroughly and answer questions.
  • Able to stand for extended periods.
  • Can perform high-quality work unsupervised.
  • Able to lift and maneuver food trays and other items.
  • Follow health, safety, and sanitation guidelines.
  • Maintain regular and punctual attendance.
  • Be available to work nights, weekends and holidays.
  • Perform additional duties as requested by management.
  • RBS and Food Handlers Certified.
  • Must be 18 years or older.

Responsibilities

  • Greet guests warmly and bid them farewell in a courteous, professional manner.
  • Provide exceptional hospitality and service for a memorable guest experience.
  • Follow all steps of service as defined by SOPs.
  • Learn and maintain knowledge of food, wine, and beverage menus and make recommendations.
  • Take guest orders and input into POS system.
  • Handle cash and card transactions and provide correct change.
  • Upsell menu items, specials, beverages, and desserts.
  • Maintain dining area cleanliness and table readiness.
  • Clear and reset tables and maintain sanitation standards.
  • Fill water glasses, polish silver and glassware, and run food to tables.
  • Address and resolve guest complaints; notify management for unresolved issues.
  • Maintain a composed, professional attitude.
  • Remember returning guests and their preferences.

Skills

Server experience
Multi-tasking
Interpersonal skills
Stand for long periods

Tools

POS system
Cash handling

Job description

The Lakehouse Resort is seeking a Seasonal Server at Brickmans to represent our restaurant during the holidays, when events fill the dining room with festive gatherings. You will greet guests, take orders, input into POS, upsell seasonal offerings, and maintain sparkling tables and polished silverware while delivering warm, attentive hospitality.

This part-time, non-exempt role requires at least 6 months of server experience, the ability to stand for long periods, and availability nights,

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