Seasonal Scale Operator

United Cooperative; Ripon (WI); On-site; USD 17,000 - 25,000; Part time

Job summary

United Cooperative in Ripon, WI is seeking a Seasonal Office Clerk to support the grain division duties during harvest. The role involves greeting customers, handling daily office tasks, and providing friendly, timely service in a fast-paced environment.

Responsibilities include processing shipments, recording data, handling phones, and assisting with reports. The position is part-time with typical hours from 1pm-7pm or 2:30pm-7pm, September through mid-December, with a safety-first mindset.

Qualifications

• Proven computer skills and a track record of working effectively with customers.
• Verbal and written communication skills and the ability to multitask in a fast-paced environment.
• Ability to work overtime hours as needed.

Responsibilities

• Provide outstanding customer service at all times when greeting and servicing customers.
• Manage inbound and outbound grain shipments for customers at the scale.
• Record test data, such as weights, grades, or moisture content, and quantities inspected or graded.
• Coordinate delivery numbers and daily inputs; verify accuracy.
• Answer phones and assist with filing, reporting, and housekeeping of the scale area.

Skills

Customer service

Computer skills

Verbal and written communication

Multitasking

Job description

Job Details

Job Location: Ripon North Grain - Ripon, WI 54971

Position Type: Seasonal

Job Shift: Any

Position Summary: Support the cooperative’s grain division by completing daily office duties during the busy harvest season. Perform all duties as assigned by the Location Manager and/or Office Manager with a safety-first mindset. Provide exceptional customer service to all customers.

Duties & Responsibilities

• Provide outstanding customer service skills at all times when greeting and servicing customers.
• Manage inbound and outbound grain shipments for customers coming across the truck scale.
• Ability to grade grain and identity foreign materials (will train).
• Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Coordination of delivery numbers, daily inputs, and verification of accuracy.
• Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding elevator hours and ticket information.
• Assist Location Manager and office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
• Maintain a clean and professional appearance and provide courteous, timely and professional customer service.
• Assist with other office functions as needed.

Qualifications

• Proven computer skills as well as a track record of working effectively with customers is required.
• Verbal and written communication skills and the ability to multi-task in a fast-paced environment.
• Ability to work overtime hours as needed.

Working Conditions & Physical Requirements

This job operates in a professional office environment - routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand 95% of the time; walk; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a part-time or seasonal position. (Expected to work from September - mid-December). Looking for 1pm-7pm or 2:30pm-7pm weekly and weekend hours.