Seasonal Sales Supervisor

Steve Madden; Nashville (TN); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

50% employee discount

40% family discount

Flexible schedule

Employee Assistance Program

401K eligibility

Job summary

Steve Madden is seeking a part-time Sales Supervisor to support store leadership and drive sales while delivering excellent customer service. The role leads the team in the absence of the Store Manager and Assistant Store Manager, coordinating efforts to meet business goals.

Responsibilities include training, client service initiatives, and collaboration with management and corporate stakeholders. Flexibility for day/evening/weekend work is essential in a fast-paced retail environment.

Qualifications

• Retail experience is required or preferred.
• Strong organizational skills to coordinate people and resources.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible retail schedule including days, evenings, weekends, and holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as liaison between customers, sales associates, and store management.
• Communicate with customers, team members, management, and corporate stakeholders.
• Assist store operations including floor moves, merchandising, and inventory returns.

Education

High school diploma or equivalent

Job description

Sales Supervisor (P/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Flexible schedule
• Career Growth
• Employee Referral Program
• Access to Steve Madden's Perk Spot Program
• 401K eligibility over the age of 21 with Company match after 6 months of employment
• Paid time to vote
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report