Sales Supervisor

Steve Madden; Culver City (CA); On-site; USD 27,000 - 28,000; Part time

Benefits offered by this job

Employee discount 50%

Immediate family discount 40%

Friends and Family Discount Events

Free shoes each season/quarter

Employee Assistance Program

401K eligibility

Paid time to vote

Sustainability report/read

Job summary

Steve Madden in Culver City is seeking a part-time Sales Supervisor to support store leadership and drive sales goals. You will lead the team, train associates, and ensure exceptional customer service while handling daily store operations.

Ideal candidates have 2–3 years retail experience, strong organizational and communication skills, and flexibility to work day/evening/weekends. The role offers employee discounts and a range of benefits.

Qualifications

• 2–3 years of retail experience or equivalent preferred.
• Strong organizational and communication skills.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead, inspire, and motivate the team to hit sales targets and deliver great service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues promptly and courteously.
• Serve as liaison between customers, sales staff, and store management.
• Assist with floor moves, merchandising, and inventory returns as needed.
• Be flexible and perform duties beyond the role when required.

Skills

Sales leadership

Customer service

Team motivation

Communication skills

Education

High school diploma or equivalent

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperat ion is key to achiev ing business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience .
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program
• Access to Steve Madden’s Perk Spot Program
• 401K eligibility over the age of 21 with Company match after 6 months of employment
• Paid time to vote
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

Full-Time/Part-Time

Part-time

$19.50 - $20.00 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

EEO is the Law