Seasonal Sales Supervisor

Steve Madden; Tempe (AZ); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

50% off employee discount and 40% off

Friends and Family Discount Events

Free shoe every season/quarter

Employee Assistance Program

Flexible schedule

Career Growth

Employee Referral Program

Access to Steve Madden’s Perk Spot

401K eligibility over the age of 21

Paid time to vote

Sustainability initiatives

Job summary

Steve Madden is seeking a part‑time Sales Supervisor in Tempe to lead a busy retail team and deliver exceptional customer service. You will assist with training, merchandising, and daily store operations while maintaining high standards of service.

The role requires flexibility to cover day, evening, weekends, and holidays, along with strong communication and organizational skills to drive sales and customer satisfaction.

Qualifications

• Minimum of 2–3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team‑building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure customer service initiatives address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in store operations, including floor moves, merchandising, display maintenance, cleaning, and returns to inventory.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team building

Communication skills

Flexible scheduling

Education

High school diploma or equivalent

Job description

Sales Supervisor (P/T)

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Benefits

• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Flexible schedule
• Career Growth
• Employee Referral Program
• Access to Steve Madden’s Perk Spot Program
• 401K eligibility over the age of 21 with Company match after 6 months of employment
• Paid time to vote
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report