Seasonal Sales Pro: Gift & Large-Order Expert

1-800-FLOWERS.COM, Inc.; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

1-800-FLOWERS.COM, Inc. in Columbus, OH seeks a full-time retail associate to greet customers, showcase products, and guide shoppers through the buying process. You will take in-person and phone orders, including Large Client Orders, and provide knowledge of our products to ensure a memorable shopping experience. A positive attitude, reliability, and the ability to stand for 8 hours are essential.

Uniform and attendance policies apply; accessibility support is available on request.

Qualifications

• Reliable Transportation
• Positive Attitude and Disposition
• Ability to be on your feet at least 8hrs at a time
• Lift at least 25lbs
• Adhering to Uniform Policy & Attendance Policy
• Preferred: Knowledge of Appropriate Phone Etiquette

Responsibilities

• Greeting & interacting with all types of customers
• Showcasing our amazing products & teaching our visitors how to shop at our store by leading them through the buying process
• Asking open-ended questions while conversing with the customers so you can learn what their needs are
• Making the shopping experience memorable by providing correct, helpful, and instant knowledge of our product
• Going above and beyond the service expectations of the customers during every interaction
• Helping the customers add to their gifts or take-home purchases by using suggestive selling techniques
• Taking orders correctly & completely in person & over the phone, including Large Client Orders.
• Thanking the customer for their purchase no matter how small

Skills

Customer service

Communication

Teamwork

Problem-solving

Job description

1-800-FLOWERS.COM, Inc. in Columbus, OH seeks a full-time retail associate to greet customers, showcase products, and guide shoppers through the buying process. You will take in-person and phone orders, including Large Client Orders, and provide knowledge of our products to ensure a memorable shopping experience. A positive attitude, reliability, and the ability to stand for 8 hours are essential.

Uniform and attendance policies apply; accessibility support is available on request.