Seasonal Sales Associate - Create Great Customer Moments

Pottery Barn; Louisville (KY); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Store discount

Health benefits

401(k) plan

Paid vacations and holidays (full-time

Wellness program

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver exceptional customer service in a fast-paced specialty retail setting. You will apply effective selling techniques, maintain product knowledge, and assist customers with services such as gift registry and special orders.

The role emphasizes team collaboration, flexible hours including weekends, and a strong focus on customer experience and store presentation.

Qualifications

• Minimum high school diploma or equivalent; college a plus.
• 1–2 years of customer service and retail sales experience.
• Ability to stand for extended periods and lift up to 75 lbs as needed.

Responsibilities

• Provide sincere, friendly and energetic customer service.
• Achieve sales goals and stay informed on promotions.
• Assist customers with gift wrap, registries, orders and deliveries.
• Utilize selling techniques to build multiple sales.
• Demonstrate product knowledge and explain features and benefits.
• Operate POS transactions including returns and exchanges.
• Help maintain visual merchandising and store cleanliness.
• Process, ticket and restock merchandise as needed.
• Follow company policies and procedures.

Skills

Sales

Customer service

Communication

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver exceptional customer service in a fast-paced specialty retail setting. You will apply effective selling techniques, maintain product knowledge, and assist customers with services such as gift registry and special orders.

The role emphasizes team collaboration, flexible hours including weekends, and a strong focus on customer experience and store presentation.