Holiday Retail Associate: Create Memorable Customer Moments

Pottery Barn; Farmington (CT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee discounts across brands

Competitive pay

Team environment

Seasonal opportunity

Job summary

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to help create an inspiring shopping experience for customers during the busiest season. You will assist on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for peak shopping demand.

The role emphasizes delivering excellent customer service, working with the team, and supporting fulfillment activities while maintaining store presentation and safety standards.

Qualifications

• High school diploma or equivalent preferred.
• Ability to stand and move throughout the store for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

Responsibilities

• Deliver exceptional customer service and create a welcoming shopping experience.
• Assist customers with product selection, gift ideas, promotions, and store services.
• Accurately process sales, returns, exchanges, and other POS transactions.
• Help achieve store sales goals through product knowledge and personalized recommendations.
• Receive, process, ticket, stock, and replenish merchandise throughout the store.
• Maintain organized stockrooms and sales floor presentation to ensure products are easy to shop.
• Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
• Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
• Work collaboratively with teammates and support the store wherever business needs require.
• Follow all company policies, safety standards, and operational procedures.

Skills

Customer service

Teamwork

Communication

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Holiday Seasonal Associate to help create an inspiring shopping experience for customers during the busiest season. You will assist on the sales floor, operate the register, replenish merchandise, and keep the store organized and ready for peak shopping demand.

The role emphasizes delivering excellent customer service, working with the team, and supporting fulfillment activities while maintaining store presentation and safety standards.