Seasonal Retail Service Specialist

Michaels Stores; Springfield (MO); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Employee assistance program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discounts

Job summary

Michaels Stores is seeking store associates for Springfield West, MO. You will help customers, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unload, stocking, and planogram duties to keep the store well-merchandised and in stock.

You will engage customers in rewards and credit program enrollments, support omnichannel tasks like BOPIS and SFS, and follow SOPs to ensure a compliant, welcoming shopping environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to remain standing for long periods and move around the store.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout and handle cash to standards.
• Engage customers in the Rewards program and enrollments.
• Participate in truck unload, stocking, and planogram duties.
• Maintain an in-stock store and merchandise recovery.
• Support Omni channel processes like BOPIS and SFS.
• Follow SOPs and company policies to ensure compliance.
• Cross train in Custom Framing selling and production.

Skills

Customer service

Cash handling

Communication

Product location

Job description

Michaels Stores is seeking store associates for Springfield West, MO. You will help customers, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unload, stocking, and planogram duties to keep the store well-merchandised and in stock.

You will engage customers in rewards and credit program enrollments, support omnichannel tasks like BOPIS and SFS, and follow SOPs to ensure a compliant, welcoming shopping environment.