Seasonal Retail Service Pro — Framing & Customer Care

Michaels of Canada; Hendersonville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Flexible spending accounts

Job summary

The Michaels Companies Inc. in Nashville-Hendersonville, TN is seeking a friendly Store Associate to help customers find products, provide solutions, and ensure a fast checkout experience.

You will assist with stocking, returns, and store recovery, participate in omnichannel processes like Buy Online Pickup in Store, and uphold SOPs while delivering the Michaels brand promise. The role requires good customer service, ability to stand long hours, and a positive attitude; training is provided

Qualifications

• Retail and/or customer service experience preferred.
• Knowledge of Rewards program benefits and Private Label Credit Cards.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and enrollments for Private Label Credit Cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Responsible for merchandise recovery and store maintenance to ensure in-stock and well-merchandised conditions.

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. in Nashville-Hendersonville, TN is seeking a friendly Store Associate to help customers find products, provide solutions, and ensure a fast checkout experience.

You will assist with stocking, returns, and store recovery, participate in omnichannel processes like Buy Online Pickup in Store, and uphold SOPs while delivering the Michaels brand promise. The role requires good customer service, ability to stand long hours, and a positive attitude; training is provided