Seasonal Retail Service & Checkout Pro

Michaels; Dover (DE); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels Dover, DE is seeking Store team members to assist customers, locate products, and provide fast, friendly checkout experiences. You will help unload trucks, stock merchandise, and support store recovery to keep shelves in stock.

You may participate in rewards program enrollments, voice of the customer surveys, and Omni channel tasks like Buy Online Pickup in Store and Ship From Store. Prior retail or customer service experience is preferred.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand and move around the store; perform lifting when needed.
• Willingness to work nights, weekends and early mornings as required.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and complete enrollments.
• Educate customers on Voice of Customer (VOC) surveys.
• Assist with Omni channel processes: Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking and planogram (POG) processes.
• Maintain in‑stock merchandise and complete go backs/returns; store recovery duties.
• Support shrink and safety programs and adhere to SOPs.

Skills

Retail experience

Customer service

Education

High school diploma or equivalent

Job description

Michaels Dover, DE is seeking Store team members to assist customers, locate products, and provide fast, friendly checkout experiences. You will help unload trucks, stock merchandise, and support store recovery to keep shelves in stock.

You may participate in rewards program enrollments, voice of the customer surveys, and Omni channel tasks like Buy Online Pickup in Store and Ship From Store. Prior retail or customer service experience is preferred.