Seasonal Retail Sales Associate – Customer Focused

New Balance Athletics, Inc.; Cypress (TX); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Medical insurance options

401K

Lifestyle reimbursement

Paid vacations and holidays

Job summary

New Balance Athletics, Inc. is hiring Retail Sales Associates in Cypress, TX. You will deliver exemplary customer service, apply product knowledge, and guide customers through the purchase journey in a fast-paced retail setting.

You should be a people person, capable of working a flexible schedule, and comfortable handling cash. No strong barriers to entry—prior retail experience is a plus but not required, with comprehensive benefits and growth opportunities available.

Qualifications

• Must be 18 years or older and a people person.
• Strong customer service and verbal communication skills.
• Experience in retail is preferred but not required.
• Ability to work in a team and handle cash transactions.
• Ability to perform basic math and operate a cash register.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Assist with transactions and close sales.
• Measure and fit customers with appropriate NB products.
• Inform customers about promotions and offers.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and priced correctly.
• Monitor security and report any issues or shrinkage.
• Follow safety regulations and report accidents promptly.

Skills

Customer service

Verbal communication

Team player

Cash handling

Retail knowledge

Job description

New Balance Athletics, Inc. is hiring Retail Sales Associates in Cypress, TX. You will deliver exemplary customer service, apply product knowledge, and guide customers through the purchase journey in a fast-paced retail setting.

You should be a people person, capable of working a flexible schedule, and comfortable handling cash. No strong barriers to entry—prior retail experience is a plus but not required, with comprehensive benefits and growth opportunities available.