Seasonal Retail Pro: Service, Framing & In-Store Support

Michaels Stores; Reno (NV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount

401(k) with employer match

Job summary

Michaels - Store in Reno, NV is hiring a team member to deliver friendly customer service, help shoppers find products, and ensure a smooth checkout experience. You will participate in unloading trucks, stocking, and keeping shelves in stock.

This role involves engaging customers in rewards programs, supporting omnichannel services like Buy Online Pickup in Store, and following SOPs to maintain a well-merchandised store.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout; cash handling to standards.
• Engage customers in rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram maintenance.
• Maintain in-stock conditions and merchandise recovery.
• Support shrink and safety programs.
• Promote SOPs and company policies.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Cash handling

Communication

Problem solving

Job description

Michaels - Store in Reno, NV is hiring a team member to deliver friendly customer service, help shoppers find products, and ensure a smooth checkout experience. You will participate in unloading trucks, stocking, and keeping shelves in stock.

This role involves engaging customers in rewards programs, supporting omnichannel services like Buy Online Pickup in Store, and following SOPs to maintain a well-merchandised store.