Seasonal Retail Service & Framing Specialist

Michaels; Hermitage (Mercer County); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Various voluntary insurance options

Employee discounts

Access to partner discount programs

Job summary

The Michaels Companies Inc. is hiring team members to help customers shop, locate products, and provide solutions in a busy retail environment. You’ll deliver a fast, friendly checkout experience and support store operations from stock to safety compliance.

Experience in retail or customer service is preferred; you’ll engage customers with rewards programs, assist with omnichannel processes, and uphold SOPs while standing for long periods across shifts, nights, and weekends.

Qualifications

• Retail or customer service experience preferred.
• Ability to provide fast, friendly checkout experiences and solutions.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers onRewards program and Private Label Credit Cards enrollments
• Educate customers on VOC survey
• Assist with Omni channel processes (BOPIS, SFS)
• Participate in truck unload, stocking, and planogram processes
• Store upkeep: merchandise recovery, in-stock, and general store recovery
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact respectfully and model company values
• Cross trained in Custom Framing selling and production

Skills

Customer service

Cash handling

Sales assistance

Omni-channel experience

Job description

The Michaels Companies Inc. is hiring team members to help customers shop, locate products, and provide solutions in a busy retail environment. You’ll deliver a fast, friendly checkout experience and support store operations from stock to safety compliance.

Experience in retail or customer service is preferred; you’ll engage customers with rewards programs, assist with omnichannel processes, and uphold SOPs while standing for long periods across shifts, nights, and weekends.