Seasonal Retail Pro: Customer Care & Checkout

Michaels; Suwanee (GA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical coverage

dental coverage

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

partner discount programs

Job summary

Michaels in Johns Creek, GA is seeking store team members to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will complete truck unloading, stocking, planograms, and merchandise recovery, while supporting Buy Online Pickup in Store and Ship From Store. The role requires standing, walking, and lifting, with benefits including 401(k) matching and medical coverage.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes, including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Maintain merchandise and store recovery; support SISO and AD set duties.
• Adhere to SOPs and company policies; promote a professional image.
• Cross trained in framing selling and production.

Skills

Customer service

Cash handling

Sales assistance

Communication

Teamwork

Tools

POS system

Job description

Michaels in Johns Creek, GA is seeking store team members to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will complete truck unloading, stocking, planograms, and merchandise recovery, while supporting Buy Online Pickup in Store and Ship From Store. The role requires standing, walking, and lifting, with benefits including 401(k) matching and medical coverage.