Seasonal Retail Operations and Guest Experience Lead

ALO; Williamsburg (VA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Generous employee discount

Monthly store incentives

Clothing allowance

Free membership to ALO Wellness Club

Job summary

ALO in Williamsburg, VA seeks a Seasonal Operations Associate to support peak periods by delivering exceptional guest experiences and upholding ALO's brand mission. You’ll handle inventory, shipments, replenishment, and visual standards while collaborating with store leadership to maximize performance and guest satisfaction.

The role requires mobility, a customer-service mindset, and the ability to work in a fast-paced retail environment, with pay guidance provided in the Brooklyn base pay

Qualifications

• 1+ year experience in client-centric sales and operations
• Ability to lift up to 50 pounds
• Strong customer service focus

Responsibilities

• Execute inventory management with focus on accuracy and reducing shrink
• Investigate inventory issues with store leadership to close gaps
• Assist with shipments, receiving, replenishment and floor care
• Maintain strong visual standards on the sales floor
• Collaborate with budgets, vendor relationships, and facilities for smooth operations
• Ensure safe work environment and efficient stockroom processes
• Move dynamically on the retail floor to meet business needs
• Support company operations directives with the Operations & Visual Management teams
• Assist in processing shipments and ensure product flow including merchandising and replenishment
• Use metrics to inform business-driving decisions
• Address client needs quickly to ensure satisfaction
• Identify product concerns and communicate inventory needs to support goals
• Stay active: movement on floor and back-of-house to keep store clean and efficient

Skills

Client-centric experience

Team player

Customer service

Job description

ALO in Williamsburg, VA seeks a Seasonal Operations Associate to support peak periods by delivering exceptional guest experiences and upholding ALO's brand mission. You’ll handle inventory, shipments, replenishment, and visual standards while collaborating with store leadership to maximize performance and guest satisfaction.

The role requires mobility, a customer-service mindset, and the ability to work in a fast-paced retail environment, with pay guidance provided in the Brooklyn base pay