Seasonal Retail & Framing Specialist

Michaels Stores; Fullerton (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Various voluntary insurance options

Job summary

Michaels in Fullerton, CA is seeking a Store Team Member to help customers, locate products, and provide solutions. You will handle a fast and friendly checkout, and promote the Rewards program and Private Label Credit Cards.

You’ll participate in omni-channel processes like Buy Online Pickup in Store and Ship From Store, assist with stock and planograms, and help keep the store in stock while following SOPs and safety rules. Applicants must be at least 16 years old.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on Voice of Customer (VOC) survey
• Assist with Omni channel processes, including BOPIS and SFS
• Participate in truck unload, stocking, and planogram (POGs) processes
• Complete merchandise recovery and maintenance including returns/go back
• Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; project a positive image
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Job description

Michaels in Fullerton, CA is seeking a Store Team Member to help customers, locate products, and provide solutions. You will handle a fast and friendly checkout, and promote the Rewards program and Private Label Credit Cards.

You’ll participate in omni-channel processes like Buy Online Pickup in Store and Ship From Store, assist with stock and planograms, and help keep the store in stock while following SOPs and safety rules. Applicants must be at least 16 years old.