Seasonal Retail Customer Service Pro

Michaels; El Paso (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision

Employee discounts

Tuition assistance

Job summary

Michaels in El Paso, TX is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, courteous checkout experience.

You will assist with unloading trucks, stocking, and following planograms to keep the store well-merchandised. The role involves engaging customers with the Rewards program and enrolled private label cards, plus maintaining inventory and performing returns as needed.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Assist customers in locating products and offering solutions.
• Provide fast, friendly checkout and handle cash to standards.
• Engage customers in rewards programs and private label credit card enrollments.
• Assist with truck unloading, stocking, and planogram (POG) processes.
• Maintain store recovery and in-stock conditions; complete returns and go-backs.

Skills

Customer service

Retail experience

Job description

Michaels in El Paso, TX is seeking a Store Associate to deliver friendly customer service, help shoppers find products, and ensure a fast, courteous checkout experience.

You will assist with unloading trucks, stocking, and following planograms to keep the store well-merchandised. The role involves engaging customers with the Rewards program and enrolled private label cards, plus maintaining inventory and performing returns as needed.