Seasonal Retail & Customer Service Associate

Michaels; Mentor (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, vision coverage

Job summary

Michaels is seeking store team members in Mentor, OH to deliver friendly customer service and efficient checkout experiences. You will assist customers, help locate products, and explain rewards programs while supporting omnichannel processes such as Buy Online Pickup in Store and Ship From Store.

You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Buy Online Pickup in Store and Ship From Store.
• Support truck unload, stocking, and planogram processes.
• Maintain in-stock and well-merchandised store condition.

Skills

Customer service

Cashier

POS system

Merchandising

Stocking

SISO / AD set

Safety programs

Framing cross-training

Team collaboration

Tools

Trade specifics tools

Job description

Michaels is seeking store team members in Mentor, OH to deliver friendly customer service and efficient checkout experiences. You will assist customers, help locate products, and explain rewards programs while supporting omnichannel processes such as Buy Online Pickup in Store and Ship From Store.

You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store environment.