Seasonal Retail Associate: Customer Service Pro

Michaels; Cuyahoga Falls (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) with employer match

Tuition assistance

Job summary

The Michaels Companies Inc. is hiring for a store associate in Akron-Cuyahoga, OH. You will help customers shop, locate products, and ensure a fast, friendly checkout experience.

You will also assist with unloading trucks, stocking, and planograms to keep the store well merchandised and in stock. Responsibilities include driving the rewards program enrollments, supporting omnichannel processes like BOPIS and SFS, and complying with SOPs and safety standards.

Qualifications

• Retail and/or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock store and merchandise recovery.

Skills

Customer service

Cash handling

Sales

Tools

POS system

Job description

The Michaels Companies Inc. is hiring for a store associate in Akron-Cuyahoga, OH. You will help customers shop, locate products, and ensure a fast, friendly checkout experience.

You will also assist with unloading trucks, stocking, and planograms to keep the store well merchandised and in stock. Responsibilities include driving the rewards program enrollments, supporting omnichannel processes like BOPIS and SFS, and complying with SOPs and safety standards.