Seasonal Retail Associate - Customer Service & Checkout

Michaels; Cincinnati (OH); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Adoption assistance

Flexible spending accounts

Job summary

Michaels is hiring at the CIN-WESTERN HILLS store in Ohio for a customer-focused team member. You will assist customers, locate products, and provide solutions while delivering a fast, friendly checkout experience with accurate cash handling.

You will promote the Rewards program and Private Label Credit Cards, enroll customers, and support omnichannel processes such as Buy Online Pickup in Store and Ship From Store.

Qualifications

• Must be at least 16 years old in the U.S.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Assist with truck unload, stocking, and planogram (POGs) processes
• Maintain in-stock store and recover merchandise; complete returns/go backs
• Support Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; model positive behavior
• Cross trained in Custom Framing selling and production
• Operate in a public retail store environment with climate control

Skills

Customer service

Job description

Michaels is hiring at the CIN-WESTERN HILLS store in Ohio for a customer-focused team member. You will assist customers, locate products, and provide solutions while delivering a fast, friendly checkout experience with accurate cash handling.

You will promote the Rewards program and Private Label Credit Cards, enroll customers, and support omnichannel processes such as Buy Online Pickup in Store and Ship From Store.