Seasonal Retail Client Concierge

tcbrands; Cabazon (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is a premium apparel brand that operates a retail store environment focused on delivering exceptional service and achieving sales goals. The Client Associate role emphasizes maintaining client relationships, knowledge of seasonal apparel, and participating in in-store events to drive repeat business.

This position requires the ability to work non-traditional hours, including weekends, evenings, and holidays, and reports to the store team while supporting CRM initiatives and a

Qualifications

• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently, or elevate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Strong written and verbalcommunication

Independent decision making

Non-traditional hours availability

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is a premium apparel brand that operates a retail store environment focused on delivering exceptional service and achieving sales goals. The Client Associate role emphasizes maintaining client relationships, knowledge of seasonal apparel, and participating in in-store events to drive repeat business.

This position requires the ability to work non-traditional hours, including weekends, evenings, and holidays, and reports to the store team while supporting CRM initiatives and a