Seasonal In-Store Sales Concierge

tcbrands; Tysons (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold in-store sales and service excellence while advancing the brand’s sales culture. You will connect with clients on the floor to drive sales and build loyalty.

You'll maintain product knowledge across the seasonal line, participate in events and CRM activities, and support store operations to ensure a welcoming, productive shopping experience for all guests.

Qualifications

• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently, or escalated when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Office

POS systems

Communication skills

Independent decision making

Flexible hours

Job description

TravisMathew is seeking a Client Associate to uphold in-store sales and service excellence while advancing the brand’s sales culture. You will connect with clients on the floor to drive sales and build loyalty.

You'll maintain product knowledge across the seasonal line, participate in events and CRM activities, and support store operations to ensure a welcoming, productive shopping experience for all guests.