Seasonal In-Store Client Concierge

tcbrands; Brea (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to uphold the in-store sales and service experience and promote a sales culture within our retail location.

You will connect with clients, develop repeat business, and maintain in-depth knowledge of seasonal apparel, including fit and use. You will participate in-store events and CRM activity to drive growth, while adhering to brand standards and maintaining a welcoming environment.

Qualifications

• Minimum 1-year experience in a client services related capacity

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Sales

POS system

Communication skills

Tools

Microsoft Applications

Job description

TravisMathew is seeking a Client Associate to uphold the in-store sales and service experience and promote a sales culture within our retail location.

You will connect with clients, develop repeat business, and maintain in-depth knowledge of seasonal apparel, including fit and use. You will participate in-store events and CRM activity to drive growth, while adhering to brand standards and maintaining a welcoming environment.