Seasonal Retail Associate: WOW Customer Service

careers-duluthtrading; Pittsburgh (Allegheny County); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

401(k) Plan

Flexible Scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate in Pittsburgh. You will deliver WOW! service, learn the Duluth brand, and help customers from greeting to checkout while maintaining store standards.

You’ll collaborate with a team, handle merchandise, and assist with sales, promotions, and email capture. This role emphasizes integrity, strong communication, and a proactive approach to customer care.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not required.
• Customer centric approach to service.
• Takes pride in delivering quality work and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide solution-oriented, friendly service.
• Layer personalized service from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Support email capture as part of sales and service.
• Provide positive resolutions to customer concerns.
• Answer calls with courteous greetings and assist with orders.
• Receive, process and replenish merchandise.
• Maintain merchandising and display standards; keep floor ready.
• Ensure cleanliness of sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Process register transactions accurately and efficiently.
• Adhere to company policies and procedures.
• Perform other duties as directed by management.

Skills

Customer centric

Excellent communicator

Team player

Ownership

Integrity

Active listening

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate in Pittsburgh. You will deliver WOW! service, learn the Duluth brand, and help customers from greeting to checkout while maintaining store standards.

You’ll collaborate with a team, handle merchandise, and assist with sales, promotions, and email capture. This role emphasizes integrity, strong communication, and a proactive approach to customer care.