Seasonal Retail Associate: WOW Customer Service

careers-duluthtrading; Belleville (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and support daily store operations in Wisconsin. You will learn the Duluth brand, assist customers, process transactions, and maintain clean, organized merchandising and stock areas.

Qualifications include a high school diploma or equivalent, strong communication, and a team-focused attitude. Retail experience is a plus, but not required. Eligible to work in the United States without sponsorship.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer centric mindset and ownership in the store.
• Strong communication and listening skills.
• Team-oriented and trustworthy.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop brand familiarity and product knowledge to provide solution-oriented, friendly service.
• Layer personalized service from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Capture emails as part of sales and service.
• Provide positive resolutions to customer concerns.
• Answer phone with courteous greetings and assist with orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards; keep sales floor ready.
• Ensure cleanliness of sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Process register transactions accurately and efficiently.
• Adhere to company policies and procedures.
• Perform other duties as directed by management.

Skills

Customer centric

Team player

Excellent communicator

Integrity and trust

Ownership mindset

Authorized to work in the UnitedStates

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and support daily store operations in Wisconsin. You will learn the Duluth brand, assist customers, process transactions, and maintain clean, organized merchandising and stock areas.

Qualifications include a high school diploma or equivalent, strong communication, and a team-focused attitude. Retail experience is a plus, but not required. Eligible to work in the United States without sponsorship.