Seasonal Retail Associate: WOW Service & Flexible Hours

careers-duluthtrading; Orland Park (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible to participate in the 401(k)

Flexible Scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and support day-to-day store operations. You will build brand knowledge, assist customers from greeting to checkout, and maintain merchandising and cleanliness standards.

The role emphasizes teamwork, reliability, and strong communication, with duties including processing transactions, assisting with stock, and supporting store goals. Flexible scheduling and a competitive hourly wage are offered.

Qualifications

• Retail experience is preferred but not necessary.
• Authorized to work in the United States without sponsorship.
• Customer-centric and strong communication skills.
• Collaborates and functions as part of a team.
• Takes pride in a job well done and shows ownership.

Responsibilities

• Develop brand familiarity and product knowledge to provide solution-oriented, friendly service.
• Layer personalized service into greeting, fitting room, and register interactions.
• Communicate sales and promotions effectively.
• Capture emails as part of sales and service and execute to standard.
• Provide positive resolutions to customer concerns.
• Answer calls and direct customers with a courteous greeting, directions, and order handling.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards and keep the floor customer ready.
• Ensure cleanliness standards for floors, stockroom, restrooms, cash wraps and hospitality area.
• Process all register transactions accurately and efficiently.
• Follow all company policies and procedures.

Skills

Customer centric

Excellent communicator

Team player

Integrity and trust

Ownership

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver WOW! customer service and support day-to-day store operations. You will build brand knowledge, assist customers from greeting to checkout, and maintain merchandising and cleanliness standards.

The role emphasizes teamwork, reliability, and strong communication, with duties including processing transactions, assisting with stock, and supporting store goals. Flexible scheduling and a competitive hourly wage are offered.