Seasonal Retail Associate: WOW Customer Service

careers-duluthtrading; Arlington (TX); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Daily pay available

Employee discount 40%

401(k) plan

Flexible scheduling

Job summary

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver exceptional customer service and operate with integrity on the sales floor. You will learn the brand, assist customers with product selection, and support merchandising, stock, and register transactions.

The role emphasizes friendly communication, teamwork, and a strong customer focus in a fast-paced retail environment. Applicants should be able to stand for long periods, handle merchandise, and meet the demands of a

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide friendly, solution-focused service.
• Layer personalized service from greeting to fitting room to register.
• Communicate sales and promotions effectively.
• Assist in email capture and processing customer orders.
• Respond proactively to customer concerns with positive resolutions.
• Handle telephone inquiries and route directions and orders.
• Receive, process and replenish merchandise.
• Maintain store merchandising, presentation, and cleanliness standards.
• Process register transactions accurately and efficiently.
• Adhere to company policies and perform duties as directed by management.

Skills

Customer service

Communication

Teamwork

Dependability

Problem solving

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Seasonal Retail Store Associate to deliver exceptional customer service and operate with integrity on the sales floor. You will learn the brand, assist customers with product selection, and support merchandising, stock, and register transactions.

The role emphasizes friendly communication, teamwork, and a strong customer focus in a fast-paced retail environment. Applicants should be able to stand for long periods, handle merchandise, and meet the demands of a