Seasonal Retail Associate: Service & Merch Ops

Michaels; Yuma (AZ); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Michaels is seeking a Customer Service Team Member in Yuma, AZ to deliver friendly service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unload, stocking, and maintaining in-stock conditions through recovery and planogram compliance.

Ideal candidates bring retail or customer service experience, a positive attitude, and the ability to work nights, weekends, or early mornings.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers in finding products and provide solutions.
• Ensure fast, friendly checkout with accurate cash handling.
• Promote rewards program and enroll customers in Private Label Credit Cards.
• Educate customers on VOC surveys and capture feedback.
• Support omnichannel processes (BOPIS/SFS).
• Assist with truck unloading, stocking, and planogram adherence.
• Maintain recovery standards, sell framing products if trained, and follow SOPs.

Skills

Retail and customer service

Job description

Michaels is seeking a Customer Service Team Member in Yuma, AZ to deliver friendly service, help customers locate products, and ensure a fast checkout experience. You will participate in truck unload, stocking, and maintaining in-stock conditions through recovery and planogram compliance.

Ideal candidates bring retail or customer service experience, a positive attitude, and the ability to work nights, weekends, or early mornings.