Seasonal Retail Associate — Service & Checkout

Michaels of Canada; Richmond (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical insurance

Dental and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

The Michaels Companies Inc. in Richmond, TX is seeking a Store Associate to help customers, locate products, and ensure a fast, friendly checkout experience.

You will handle truck unloading, stocking, and planograms while supporting in-store merchandising and recovery processes. Responsibilities include promoting the Rewards program, enrolling customers, and assisting with omnichannel services like BOPIS and SFS.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Complete merchandise recovery and maintenance including returns and go-backs
• Perform Store In Stock Optimization (SISO) and AD set duties
• Support shrink and safety programs
• Adhere to SOPs and company policies; interact positively with customers and team members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. in Richmond, TX is seeking a Store Associate to help customers, locate products, and ensure a fast, friendly checkout experience.

You will handle truck unloading, stocking, and planograms while supporting in-store merchandising and recovery processes. Responsibilities include promoting the Rewards program, enrolling customers, and assisting with omnichannel services like BOPIS and SFS.