Seasonal Retail Associate: Fast-Paced Customer Service & POS

Kohl's; Palmdale (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO

Parental Leave

Associate discount

Health & Wellness

401k

Job summary

Kohl’s is hiring for a role focused on delivering exceptional customer service at the point of sale and in customer services processes. You will operate a cash register, assist customers, and ensure fast, friendly service while supporting inventory and team training.

This entry‑level position requires flexibility for various shifts and a willingness to learn Kohl’s procedures. The role emphasizes integrity, teamwork, and meeting individual goals in a dynamic retail environment.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication

Flexible availability

Job description

Kohl’s is hiring for a role focused on delivering exceptional customer service at the point of sale and in customer services processes. You will operate a cash register, assist customers, and ensure fast, friendly service while supporting inventory and team training.

This entry‑level position requires flexibility for various shifts and a willingness to learn Kohl’s procedures. The role emphasizes integrity, teamwork, and meeting individual goals in a dynamic retail environment.