Seasonal Retail Sales Associate — Fast-Paced Customer Care

Kohl's; Petaluma (CA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Job summary

Kohl's is seeking an associate to deliver outstanding customer service at the point of sale and support daily service processes. The role emphasizes speed, accuracy, and a compelling customer experience across transactions and service tasks.

Responsibilities include greeting customers, operating the cash register, maintaining inventory accuracy, and supporting training for new hires while upholding Kohl’s brand standards. Flexibility with hours is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible availability

Job description

Kohl's is seeking an associate to deliver outstanding customer service at the point of sale and support daily service processes. The role emphasizes speed, accuracy, and a compelling customer experience across transactions and service tasks.

Responsibilities include greeting customers, operating the cash register, maintaining inventory accuracy, and supporting training for new hires while upholding Kohl’s brand standards. Flexibility with hours is required.