Seasonal Retail Sales Associate: Fast, Friendly Service

Kohl's; Monrovia (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO

Parental Leave

Health & Wellness Benefits

401k Plan

Job summary

Kohl’s is hiring for a customer service associate focused on point of sale and service processes in a fast-paced retail environment. You will greet customers, assist with products and services, handle payments at the register, and ensure efficient operations that contribute to a positive shopping experience.

The role emphasizes accuracy, courtesy, and adherence to brand standards while supporting training for new hires and daily cash processes.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sales and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)

Skills

Customer service

Communication

Flexible schedule

Age 16+

Cashier duties

Job description

Kohl’s is hiring for a customer service associate focused on point of sale and service processes in a fast-paced retail environment. You will greet customers, assist with products and services, handle payments at the register, and ensure efficient operations that contribute to a positive shopping experience.

The role emphasizes accuracy, courtesy, and adherence to brand standards while supporting training for new hires and daily cash processes.