Seasonal Retail Associate | Fast-Paced Customer Service

Michaels of Canada

United States

On-site

USD 17,000 - 22,000

Full time

3 days ago
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Benefits offered by this job

401(k) match
Employee discounts
Tuition assistance
Adoption assistance
Commuter benefits

Job summary

Michaels, Asheville store in North Carolina, is seeking team members to deliver outstanding customer service in a busy retail environment. You will help customers locate products, participate in BOPIS/SFS processes, and assist with stocking and merchandising to ensure a well‑stocked, inviting store.

The role involves standing for long periods and lifting items as part of daily duties. Strong communication and a friendly attitude are essential, as is adherence to store policies and participation

Qualifications

  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods
  • Basic math and cash-handling skills helpful
  • Strong communication and problem-solving abilities

Responsibilities

  • Deliver friendly customer service and help customers locate products
  • Provide fast and friendly checkout experience and handle cash accurately
  • Engage customers in Rewards program and Private Label Credit Cards enrollments
  • Assist with Omni-channel processes including Buy Online Pickup In Store and Ship From Store
  • Participate in truck unload, stocking, and planogram (POG) maintenance
  • Maintain in-stock store through merchandising and recovery activities
  • Support shrink and safety programs and adhere to SOPs and company policies

Job description

Michaels, Asheville store in North Carolina, is seeking team members to deliver outstanding customer service in a busy retail environment. You will help customers locate products, participate in BOPIS/SFS processes, and assist with stocking and merchandising to ensure a well‑stocked, inviting store.

The role involves standing for long periods and lifting items as part of daily duties. Strong communication and a friendly attitude are essential, as is adherence to store policies and participation

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