Seasonal Retail Associate - Fast, Friendly Customer Service

Kohl's; Covington (WA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO / Paid time off

Parental Leave

Medical, Dental, Vision benefits

401k / Retirement plan

Associate discount programs

Job summary

Kohl's is seeking a customer-focused associate to perform point-of-sale and customer service tasks in a fast-paced retail environment. You will greet customers, handle transactions, scan and bag merchandise, and ensure accurate payment processing while upholding Kohl's brand standards.

This role emphasizes speed, accuracy, and a friendly customer experience, with opportunities to support inventory, training for new hires, and adherence to company policies.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Excellent customer service

Verbal/written communication

No retail experience required

Must be 16 years or older

Flexible availability

Job description

Kohl's is seeking a customer-focused associate to perform point-of-sale and customer service tasks in a fast-paced retail environment. You will greet customers, handle transactions, scan and bag merchandise, and ensure accurate payment processing while upholding Kohl's brand standards.

This role emphasizes speed, accuracy, and a friendly customer experience, with opportunities to support inventory, training for new hires, and adherence to company policies.