Seasonal Retail Associate – POS & Fast, Friendly Service

Kohl's; Gibsonia (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

Kohl's is seeking a Customer Service Associate to deliver friendly, efficient service at the point of sale and support customer experiences across product categories. This role emphasizes quick, accurate transactions and adherence to Kohl’s service standards within a retail environment.

Responsibilities include greeting customers, operating the register, and assisting with merchandising, while maintaining inventory accuracy and participating in daily service routines.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Greet customers and assist with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required POS and merchandise disposition practices.
• Support training of new hires on the service team, including teaching POS procedures and Kohl’s brand standards.
• Participate in daily service processes (register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Multi-tasking

Communication skills

Age 16+

Flexible availability

Job description

Kohl's is seeking a Customer Service Associate to deliver friendly, efficient service at the point of sale and support customer experiences across product categories. This role emphasizes quick, accurate transactions and adherence to Kohl’s service standards within a retail environment.

Responsibilities include greeting customers, operating the register, and assisting with merchandising, while maintaining inventory accuracy and participating in daily service routines.