Seasonal Retail Associate – Fast Checkout & Customer Help

Michaels; Alameda (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Benefits package

401(k) with employer match

Tuition assistance

Job summary

Michaels in Alameda, CA is seeking a Store Team Member to deliver friendly customer service, assist shoppers, and ensure fast checkout. You will help locate products, enroll customers in Rewards and Private Label Credit Cards, and support omni channel services including Buy Online Pickup in Store and Ship From Store.

This role involves stocking, unloading trucks, maintaining shelves, and upholding store recovery standards. You must stand for long periods and lift boxes.

Qualifications

• Retail or customer service experience preferred.
• Ability to interact in a respectful, positive manner.

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience with cash handling to standards
• Engage customers in Rewards and Private Label Credit Card enrollments and explain benefits
• Educate customers on VOC surveys and Omni channel processes (BOPIS, SFS)
• Assist with truck unload, stocking, and planogram (POGs) duties
• Maintain in-stock store through merchandise recovery and returns process
• Support Store In Stock Optimization (SISO) and AD set duties as assigned
• Assist shrink and safety programs and adhere to SOPs and company policies

Skills

Customer service

Job description

Michaels in Alameda, CA is seeking a Store Team Member to deliver friendly customer service, assist shoppers, and ensure fast checkout. You will help locate products, enroll customers in Rewards and Private Label Credit Cards, and support omni channel services including Buy Online Pickup in Store and Ship From Store.

This role involves stocking, unloading trucks, maintaining shelves, and upholding store recovery standards. You must stand for long periods and lift boxes.