Seasonal Retail Associate — Fast Checkout & Customer Care

Michaels; Brooklyn (OH); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

Michaels in Brooklyn, OH is seeking a team member to deliver friendly customer service, assist shoppers, and ensure fast, accurate checkout experiences. You will participate in truck unloading, stocking, and planogram duties while supporting BOPIS/SFS processes and store recovery to maintain a well-merchandised, in-stock store.

Preferred candidates have retail or customer service experience, with a commitment to company standards, safety, and positive guest interactions across shifts including

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain store recovery and merchandising to ensure in-stock conditions.

Skills

Customer service

Cash handling

Sales/upsell

Store operations

Job description

Michaels in Brooklyn, OH is seeking a team member to deliver friendly customer service, assist shoppers, and ensure fast, accurate checkout experiences. You will participate in truck unloading, stocking, and planogram duties while supporting BOPIS/SFS processes and store recovery to maintain a well-merchandised, in-stock store.

Preferred candidates have retail or customer service experience, with a commitment to company standards, safety, and positive guest interactions across shifts including