Seasonal Retail Associate: Fast Checkout & Customer Service

Michaels; Town of Webster (NY); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Employee discounts

Discount programs

Job summary

Michaels is seeking a part-time Seasonal Team Member for its Webster, NY area stores to deliver friendly customer service, assist shoppers, and ensure a fast, efficient checkout.

You will unload trucks, stock merchandise, maintain in-stock conditions, and support store operations including BOPIS/SFS processes. Ideal candidates have retail or customer service experience and a positive attitude; 16+ years old. Benefits include employee discounts and other programs.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout with cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Maintain store standards and complete merchandise recovery and backroom duties.
• Support shrink and safety programs and SOP compliance.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Job description

Michaels is seeking a part-time Seasonal Team Member for its Webster, NY area stores to deliver friendly customer service, assist shoppers, and ensure a fast, efficient checkout.

You will unload trucks, stock merchandise, maintain in-stock conditions, and support store operations including BOPIS/SFS processes. Ideal candidates have retail or customer service experience and a positive attitude; 16+ years old. Benefits include employee discounts and other programs.