Seasonal Retail Associate: Customer Service & Stocking

The Michael's Companies; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical

Dental

Vision

Telemedicine

FSA

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discounts

Job summary

The Michaels Companies Store Associate in Knoxville, TN joins a team delivering friendly service and practical help to shoppers. You will assist customers, operate cash registers with accuracy, support truck unloading, restocking, and planogram maintenance to keep the store well merchandised.

You’ll engage customers with the Rewards program and Private Label Credit Cards, participate in omni-channel processes like Buy Online Pickup in Store, and follow SOPs to ensure a safe, compliant, and

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help shoppers locate products.
• Ensure a fast, accurate checkout experience with proper cash handling.
• Unload trucks and stock merchandise; maintain planograms and in-stock levels.
• Assist customers with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Promote the Michaels Rewards program and Private Label Credit Cards; enroll customers as appropriate.
• Follow SOPs and safety guidelines to ensure a compliant, welcoming store environment.

Skills

Customer service

Communication

Teamwork

Job description

The Michaels Companies Store Associate in Knoxville, TN joins a team delivering friendly service and practical help to shoppers. You will assist customers, operate cash registers with accuracy, support truck unloading, restocking, and planogram maintenance to keep the store well merchandised.

You’ll engage customers with the Rewards program and Private Label Credit Cards, participate in omni-channel processes like Buy Online Pickup in Store, and follow SOPs to ensure a safe, compliant, and