Early-Morning Seasonal Customer Service Associate

Michaels; Knoxville (TN); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee discounts

Benefits package

401(k) with company match

Medical/dental/vision coverage

Résumé du poste

The Michaels Companies in Knoxville is seeking a Seasonal Service Team Member for a part-time early-morning shift. You will deliver friendly customer service, assist with checkout, stock, and merchandise recovery across the store including truck unloading and planogram upkeep.

Responsibilities include helping customers find products, enrolling shoppers in Rewards and Private Label Credit Cards, and supporting Omni-channel processes like BOPIS and SFS while maintaining safety and SOP compliance.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and perform physical tasks.
• Flexible schedule including early mornings, weekends, and some nights.

Responsabilités

• Deliver friendly customer service, help customers shop the store, and find what they’re looking for.
• Provide a fast and friendly checkout experience and handle cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POG) processes.
• Perform in-stock optimization, shrink and safety program support, and general store recovery.
• Adhere to SOPs and company policies; interact respectfully and be a role model for other Team Members.

Connaissances

Retail/customer service

Description du poste

The Michaels Companies in Knoxville is seeking a Seasonal Service Team Member for a part-time early-morning shift. You will deliver friendly customer service, assist with checkout, stock, and merchandise recovery across the store including truck unloading and planogram upkeep.

Responsibilities include helping customers find products, enrolling shoppers in Rewards and Private Label Credit Cards, and supporting Omni-channel processes like BOPIS and SFS while maintaining safety and SOP compliance.