Seasonal Retail Associate: Customer Service & Stock

Michaels; Harmonville (PA); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Partner discount programs

Descrizione del lavoro

Michaels is seeking a store team member in Plymouth Meeting, PA to assist customers, stock merchandise, and perform checkout duties with a friendly, efficient service style. You will support omni-channel processes and participate in truck unloading and restocking to keep the store well-presented.

The role emphasizes customer engagement, adherence to SOPs, and collaboration with team members to deliver a positive shopping experience while supporting store-level operations and safety standards.

Competenze

• Experience in retail or customer service is preferred.
• Strong communication and problem-solving skills are expected.

Mansioni

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Complete merchandise recovery and maintenance including returns and go backs
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; interact respectfully and professionally
• Be a positive role model for Team Members

Conoscenze

Retail experience

Customer service

Descrizione del lavoro

Michaels is seeking a store team member in Plymouth Meeting, PA to assist customers, stock merchandise, and perform checkout duties with a friendly, efficient service style. You will support omni-channel processes and participate in truck unloading and restocking to keep the store well-presented.

The role emphasizes customer engagement, adherence to SOPs, and collaboration with team members to deliver a positive shopping experience while supporting store-level operations and safety standards.