Seasonal Retail Associate – Customer Service & Framing

michaels; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Job summary

Michaels is seeking store team members for the Tulsa location to deliver friendly customer service and assist customers with shopping needs. You will manage checkout with accurate cash handling, participate in truck unloads, stocking, and maintain in-store displays.

Team members engage customers with rewards programs, support Buy Online Pickup in Store and Ship From Store processes, and follow SOPs to ensure a well merchandised, in-stock store. Night/weekend shifts may be required.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to interact with customers in a friendly and helpful manner.
• Cash handling and POS experience is a plus.

Responsibilities

• Deliver friendly customer service and help customers shop.
• Ensure fast and friendly checkout experience with accurate cash handling.
• Assist with store recovery, restocking, and maintaining planograms (POGs).
• Engage customers on rewards programs and enrollments.
• Support omnichannel processes including Buy Online Pick Up In Store and Ship From Store.
• Participate in truck unloads, stocking, and merchandise recovery.
• Adhere to SOPs and company policies; model positive behavior for teammates.

Skills

Retail experience

Customer service

Job description

Michaels is seeking store team members for the Tulsa location to deliver friendly customer service and assist customers with shopping needs. You will manage checkout with accurate cash handling, participate in truck unloads, stocking, and maintain in-store displays.

Team members engage customers with rewards programs, support Buy Online Pickup in Store and Ship From Store processes, and follow SOPs to ensure a well merchandised, in-stock store. Night/weekend shifts may be required.