Seasonal Retail Associate: Customer Service & Framing

Michaels; Pompano Beach (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental and vision coverage

Tuition assistance

Job summary

Michaels is seeking a store team member in Pompano Beach, FL to assist customers, handle checkout, and support in-store operations. You will engage shoppers, help locate products, and participate in stocking and merchandising tasks.

The role involves multi-channel support, including BOPIS and SFS, with responsibilities across truck unloading, planograms, and store recovery. Prior retail or customer service experience is preferred.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout experience and cash handling to standards.
• Encourage enrolment in rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Support store recovery, merchandise return/go back process, and in-stock maintenance.
• Support shrink and safety programs and adhere to SOPs.

Skills

Customer service

Cash handling

Framing sales

Job description

Michaels is seeking a store team member in Pompano Beach, FL to assist customers, handle checkout, and support in-store operations. You will engage shoppers, help locate products, and participate in stocking and merchandising tasks.

The role involves multi-channel support, including BOPIS and SFS, with responsibilities across truck unloading, planograms, and store recovery. Prior retail or customer service experience is preferred.