Retail Associate & Framing Specialist

Michaels of Canada; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Access to partner discount programs

Job summary

Michaels in Philadelphia, PA is seeking a Store Associate to deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout experience. You will assist with stocking, truck unloads, and maintaining in-store conditions to support the brand promises.

You’ll engage shoppers with the Rewards program and Private Label Credit Cards, participate in omnichannel tasks like BOPIS and SFS, and follow SOPs while upholding safety and courtesy in a busy retail environment.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and assist with stocking.
• Ability to lift and move boxes and reach high shelves.

Responsibilities

• Deliver friendly customer service and help customers shop our store, and find what they're looking for.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Assist with truck unloading, stocking, and maintaining store recovery standards.
• Engage customers on the benefits of the Michaels Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, planogram (POGs), and SISO duties as assigned.
• Support shrink and safety programs and adhere to SOPs and company policies.

Job description

Michaels in Philadelphia, PA is seeking a Store Associate to deliver friendly customer service, help customers shop, and ensure a fast, accurate checkout experience. You will assist with stocking, truck unloads, and maintaining in-store conditions to support the brand promises.

You’ll engage shoppers with the Rewards program and Private Label Credit Cards, participate in omnichannel tasks like BOPIS and SFS, and follow SOPs while upholding safety and courtesy in a busy retail environment.