Seasonal Retail Associate: Customer Service & Framing

Michaels; Mesquite (TX); On-site; USD 26,000 - 38,000; Part time

Job summary

Michaels is seeking team members to assist customers, manage checkout, and support in-stock and merchandising efforts in a busy retail environment. The role emphasizes friendly service, help with framing products, and adherence to SOPs. Training includes cross-functional framing and store operations.

Applicants should be comfortable standing long hours, lifting heavy items, and working nights/weekends as needed. Michaels offers employee discounts and a benefits overview for eligible positions.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods.
• Regular bending, lifting, carrying, reaching and stretching.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Educate customers on the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.
• Maintain store appearance through merchandise recovery and in-stock management.
• Support shrink and safety programs.
• Adhere to SOPs and company policies.

Skills

Customer service

Cash handling

Merchandising

Framing (custom)

Job description

Michaels is seeking team members to assist customers, manage checkout, and support in-stock and merchandising efforts in a busy retail environment. The role emphasizes friendly service, help with framing products, and adherence to SOPs. Training includes cross-functional framing and store operations.

Applicants should be comfortable standing long hours, lifting heavy items, and working nights/weekends as needed. Michaels offers employee discounts and a benefits overview for eligible positions.