Seasonal Retail Associate - Customer Service & Framing

Michaels; East Hartford (CT); On-site; USD 23,000 - 27,000; Full time

Job summary

Michaels is hiring at its East Hartford, CT store to deliver friendly customer service and help shoppers find what they need. The role emphasizes fast checkout, cash handling, and enrolling customers in the rewards program and Private Label Credit Cards.

You will assist with omnichannel processes including Buy Online Pickup in Store and Ship From Store, participate in truck unloads and restocking, and ensure a well-merchandised, in-stock store aligned with company SOPs and safety policies.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout with cash handling to standards.
• Engage customers in rewards programs and enroll them as appropriate.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock, well-merchandised store and adhere to SOPs.

Skills

Customer service

Cash handling

Communication

Job description

Michaels is hiring at its East Hartford, CT store to deliver friendly customer service and help shoppers find what they need. The role emphasizes fast checkout, cash handling, and enrolling customers in the rewards program and Private Label Credit Cards.

You will assist with omnichannel processes including Buy Online Pickup in Store and Ship From Store, participate in truck unloads and restocking, and ensure a well-merchandised, in-stock store aligned with company SOPs and safety policies.